Handling our calls 24/7, Global Wireless Healthcare Services, in many ways, acts as our office. Our practice is comprised of doctors, physician assistants and nurse practitioners who care for and tend to patients in a wide number of nursing facilities requiring a complex on-call schedule and a high volume of calls be handled daily. With many providers taking calls at any given time, it is important that the correct providers are contacted for the appropriate calls. Other answering services have failed where GWHS consistently succeeds.

When I first started my practice, one of my biggest concerns was assembling a team that would reflect the same values and beliefs I had to approaching my patients and colleagues. I wanted to be easily accessible to streamline patient care. Global Wireless Healthcare Services was exactly the type of service that helped me build the practice I envisioned. Their efficiency and accuracy of conveying messages is second to none. I’ve gotten countless compliments from my patients, hospital staff, and colleagues regarding how friendly, genuine, and speedy my answering service is. They’ve truly helped customize my practice and helped it grow to where it is today.

Global Wireless Healthcare Services has been our answering service since the formation of our practice; also handling the calls for our interventional cardiology group and our sister office. All calls are answered live, ensuring that our emergency calls are handled immediately, with no concern of long hold times. Additionally, the staff is knowledgeable about our practice and the types of emergency calls we receive. Given the nature of our cardiology practices, this provides our staff with a great deal of confidence and peace at mind.